KARLSSON-COLLINS STANDARD TERMS & CONDITIONS

i. Payment in full within 14 days from date of invoice unless otherwise notified. Customers will provide the full address, telephone/fax number, e-mail address and contact name of your accounts department or person(s) responsible for payment of invoice.

ii. Invoices outstanding beyond normal credit terms may be passed to a debt recovery agent, and will be subject to a surcharge of £100 per invoice outstanding. Such accounts will also be subject to any other costs involved in obtaining settlement. We reserve the right to charge interest at 8% over base rate on overdue accounts, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, if settlement is not within our agreed credit terms. Payments returned or represented by our bankers will incur an administration charge of £30 per transaction. Where preferential discounts have been given, if payment in full is not received by the due date, these discounts will automatically be disallowed.

iii. In any event, we, our agents or other person's employed/contracted by us, reserve the right to enter onto the customer's premises, property or land to repossess goods to the value of outstanding debts if payment is not made in accordance of ii above.

iv. All valeting services to any UK address are inclusive of chemicals, labour and insurance costs unless otherwise stated.

v. Whilst every effort is made to ensure that valeting services are carried out to the highest standard and to the best of our ability, according to the condition of a vehicle, clients are requested to check their vehicle(s) on completion of valeting before signing invoices or work schedules, that work has been carried out to the standard and specification described. If there is any cause for dissatisfaction, clients are asked to point out the discrepancy to the Operator, who will endeavour to correct it at that time and to the best of their ability. No responsibility can be accepted by the company for omissions/discrepancies detected after the Operator has left the clients premises. Should the valet be carried out with the 'Client not present' and the client has cause for complaint, then, the client is asked to contact the company within 24 hours of the valet. Should the client fail to adhere to this time scale above then the company may decline to rectify any omissions or discrepancies.

vi. As part of our policy to improve our services, we reserve the right to alter specifications of any services without prior notice.

vii. Payment for valeting services will be made on completion of the work unless you have an approved credit account. We reserve the right not to release a vehicle back into the customer's possession until payment is made in full.

viii. Clients failing to keep appointments for whatever the reason or a client's vehicle is not available, may be subject to a cancellation fee (currently 50% of the cost of the service booked). If a client is required to cancel an appointment for whatever reason, at least 24 hours notice is required or a fee, as above, may be levied.

ix. Whilst the company will endeavour to comply with any quotation or estimate given, vehicles in extremely poor condition may attract an extra charge.

x. Pricing: Karlsson-Collins reserves the right to modify its pricing schedule or any quotation without prior notice.

xi. All invoices are supplied on an "errors and ommissions excepted" basis.

Karlsson Collins Web Site Usage Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Karlsson Collins's relationship with you in relation to this website.

The term "Karlsson Collins" or "us" or "we" refers to the owner of the website whose main office is at Rickyards, Rodbourne Road, Corston, Wiltshire SN16 0HA. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, images and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Karlsson Collins's prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

 

Please call 0845 0 944 942 for a FREE no-obligation consultion or click here to email Karlsson Collins Mobile Car Valeting.